Woodlands OBGYN Associates

I called looking to set up a new patient appointment with Dr. Everson and was immediately met with rudeness from the receptionist who told me the next available appointment was nearly 10 months out... I then asked if I could schedule with a different doctor for my new patient appointment and schedule with Dr. Everson from that point forward for my annual well woman exam as she is doctor I was given a recommendation for. She told me no and offered no flexibility of allowing me to join a wait list, or to offer something more reasonable than a year out for a new client. I understand the practice and specific doctor may be busy or trying to limit new clients, but if this is the case, then refuse new clients if the next available visit is a calendar year out.

If I could give 0 stars, I would. Dr. Westmoreland herself seems like a good doctor, but her office staff has made this experience incredibly stressful. Messages sent through the patient portal rarely get same-day responses, and every concern I brought up was brushed off with, “You can bring it up at your next appointment,” or told that I could “always go to labor and delivery if it was a big concern.” What really upset me was when my MFM specialist and dietician both recommended blood work due to specific symptoms I was having. The staff repeatedly dismissed my concerns as “normal pregnancy symptoms” and only after multiple messages explaining that both specialists were recommending tests did they finally agree to order them. Scheduling is another nightmare — Dr. westmoreland recommended I had my next appointments in about 3 weeks which would include an ultrasound . I booked the appointment for exactly 3 weeks but later realized this day wouldn't work. When I messaged the office just 5 minutes later asking if anything sooner had become available, I was told there were absolutely no openings before that date. No flexibility, no effort to accommodate, and honestly, no compassion from the staff even after explaining that my insurance might be changing. I wasn’t offered to be put in stand by or any kind of list I vas e something opens up , was just told there was absolutely no availability. It’s an awful feeling being 26 weeks pregnant and having to look for a new OB because the office makes you feel ignored and brushed off at every turn. I wouldn’t recommend this practice to anyone who wants to feel heard, supported, or cared for.

I am calling to ask some questions and it goes to voicemail and tells me to make an account on their website to communicate with them. Why would I make an account when I don’t have answers to basic questions because I can’t speak to someone. This is a big turnoff. They need to fix this. The reviews about the doctors sound good but I don’t need unnecessary stress dealing with poor communication.

My previous OB never really sat down to talk to me before or even after baby. I never got the sense of her really caring for me as a patient. Dr. Rielly however was exceptional! She was always ready to answer any questions or concerns. I delivered my baby early due to my blood pressure being high and she scheduled me next day to have my baby. I was scared but knew it was best for my health and baby’s. She truly cares for her patients. Will be going back to her if I decide to have another baby. The staff are always on top of it! They are quick to respond on portal and send my medications right to my pharmacy so quickly! This practice is truly the best and most caring I've ever experienced. Highly recommend!

I cannot say enough positive things about Dr. Rielly. She was great throughout my pregnancy and always answered all my questions while also keeping things light and making me and my husband feel comfortable and making all visits enjoyable. I couldn’t have been happier with how supportive and professional she was during our baby’s delivery. I would recommend her to anyone needing a doctor. And her nurse Priscilla is also great making all visits so pleasant.